Privacy Policy

C4 Projects Limited
Last updated: August 2026

1. Introduction

C4 Projects Limited (“C4 Projects”, “C4”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information fairly, transparently and securely.
This Privacy Policy explains how we collect, use, store and protect personal information when you:

• visit or interact with our website;

• download one of our workbooks, guides or other resources;

• submit an enquiry or contact us;

• engage with C4 Projects in connection with our professional services;

• work with us as a client, consultant, contractor, supplier or other project stakeholder;

• apply for employment, work experience or another opportunity with us;

• receive communications from us; or

• otherwise interact with C4 Projects.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, as amended, and the Privacy and Electronic Communications Regulations 2003 (PECR), where applicable.

2. Who We Are

C4 Projects Limited is a company registered in England and Wales under company number 07598990.

Registered office:

C4 Projects Limited
1110 Centre Park Square
Warrington
England
WA1 1RU

For the purposes of UK data protection law, C4 Projects Limited is normally the data controller for the personal information described in this Privacy Policy.

In some circumstances, we may process personal information on behalf of a client or other organisation. Where this is the case, that organisation may be the data controller and its own privacy information may also apply.

For questions regarding this Privacy Policy or the way in which we use your personal information, please contact:

Email: info@c4projects.co.uk

3. Personal Information We Collect

The information we collect depends on how you interact with C4 Projects.

This may include:

Contact and identity information

• name;

• email address;

• telephone number;

• company or organisation;

• job title or professional role; and

• business address.

Website and resource information

Where you use our website or download one of our workbooks, guides or other resources, we may collect:

• your name;

• email address;

• company or organisation;

• telephone number, where requested;

• job title or professional role, where requested;

• details of the resource downloaded;

• the date and time of your interaction; and

• limited technical information associated with your use of the website.

Enquiry information

Where you contact us through our website, by email, telephone or another method, we may collect:

• your contact details;

• information about your organisation;

• details of your enquiry;

• project information; and

• any other information you choose to provide

Client and project information

In connection with our professional services, we may process:

• names and business contact details;

• employer and job title;

• project roles and responsibilities;

• correspondence;

• meeting and consultation records;

• appointment and contractual information;

• information contained within project documentation;

• regulatory and statutory information; and

• other information reasonably required to manage and deliver our professional services.

Personal information may therefore appear within documents such as correspondence, meeting minutes, reports, drawings, specifications, schedules, approvals, compliance records and other project documentation.

Consultant, contractor and supplier information
We may process:

• names and business contact details;

• company information;

• professional qualifications and registrations;

• insurance information;

• contractual information;

• financial and payment information; and

• records relating to appointments and services.

Recruitment information

If you apply for employment, work experience, a placement or another opportunity with C4 Projects, we may collect information including:

• your name and contact details;

• CV;

• portfolio;

• education and qualifications;

• employment history;

• professional registrations;

• references;

• interview notes;

• right-to-work information, where required; and

• other information you provide as part of the recruitment process.

Where necessary and lawful, recruitment information may include limited special-category personal information, for example information relating to health or disability where this is required to make reasonable adjustments.

Technical information
When you use our website, certain technical information may be collected automatically, including:

• IP address;

• browser type;

• operating system;

• device information;

• pages or website features accessed;

• date and time of access; and

• information collected through cookies or similar technologies.

4. How We Collect Personal Information
We may collect personal information:

• directly from you;

• through forms on our website;

• when you request or download a workbook or other resource;

• through email, telephone or other correspondence;

• during meetings, projects and professional appointments;

• through recruitment applications;

• from clients, consultants, contractors and other project stakeholders;

• through recruitment agencies;

• from professional or statutory bodies;

• from publicly available professional and corporate sources; and

• automatically through our website and associated technologies.

5. How and Why We Use Your Personal Information
We only process personal information where we have a lawful reason to do so.

Depending on the circumstances, we may use your information for the following purposes:

Purpose	Typical lawful basis
Providing access to a requested workbook, guide or resource	Legitimate interests
Recording and administering resource downloads	Legitimate interests
Understanding engagement with our resources and areas of expertise	Legitimate interests
Responding to website or other enquiries	Legitimate interests and/or steps prior to entering into a contract
Preparing proposals and discussing potential commissions	Legitimate interests and/or steps prior to entering into a contract
Providing our professional services	Contract, legitimate interests and/or legal obligation
Managing client and project relationships	Contract and legitimate interests
Coordinating project teams	Contract and legitimate interests
Managing consultants, contractors and suppliers	Contract and legitimate interests
Maintaining financial and accounting records	Contract and legal obligation
Recruitment and assessment of applicants	Steps prior to entering into a contract, legitimate interests and legal obligation
Meeting professional, regulatory and insurance requirements	Legal obligation and legitimate interests
Protecting and securing our website, systems and business	Legitimate interests and legal obligation, where applicable
Understanding and improving the performance of our website and resources	Legitimate interests and/or consent where required
Relevant business development and marketing	Legitimate interests or consent, as appropriate
Establishing, exercising or defending legal claims	Legitimate interests and applicable legal provisions

Where we rely on legitimate interests, we consider whether our use of personal information is necessary and proportionate and balance our interests against the rights and interests of the individual concerned.

Where we rely on consent, you may withdraw your consent at any time.

6. Workbook, Guide and Resource Downloads
Our website makes workbooks, guides, reports and other professional resources available to download.

We may ask you to provide personal information before accessing certain resources. Depending on the resource, this may include your:

• name;

• email address;

• company or organisation;

• job title; and

• other relevant contact information.

We use this information to:

• provide access to the requested resource;

• maintain a record of resource downloads;

• understand which resources and areas of C4 Projects’ expertise are of interest to our audience;

• understand engagement with our website and professional content;

• improve and develop our website, resources and services;

• respond to enquiries relating to the resource; and

• support relevant business development activities.

Where permitted by applicable law, we may contact relevant business users regarding the resource they have downloaded or related C4 Projects services.

Downloading a resource does not, by itself, mean that you have consented to receive general electronic marketing communications from C4 Projects.

Where consent is required for electronic marketing, we will request this separately.

You may object to the use of your personal information for direct marketing at any time.

7. Contact Forms
Our website contains forms that allow visitors to contact C4 Projects and submit enquiries.

When you submit a form, we may collect information including your:

• name;

• email address;

• telephone number;

• company or organisation; and

• any information included within your message.

We use this information to respond to your enquiry, manage subsequent correspondence and, where appropriate, discuss projects, appointments, opportunities or other professional relationships.

Information submitted through our website may be transmitted to authorised members of C4 Projects and retained within our business email and information-management systems where reasonably necessary.

8. Marketing and Business Development
We may communicate with clients, prospective clients and professional contacts regarding:

• C4 Projects’ professional services;

• relevant projects and experience;

• new workbooks, reports and resources;

• company news;

• events;

• professional or industry insights; and

• other content we reasonably believe may be relevant.

We will only send electronic marketing communications where permitted by applicable data protection and electronic marketing legislation.

Different rules may apply depending on whether an email address belongs to a corporate organisation or an individual subscriber such as a sole trader.

Where consent is required, we will ask for it separately. We will not use pre-ticked boxes or require someone to agree to receive marketing simply in order to access a workbook or resource.

All electronic marketing communications will provide an appropriate means of opting out.

If you ask us to stop sending marketing communications, we may retain limited information on a suppression list so that we can continue to respect your preference.

9. LinkedIn Feed and Elfsight
Our website displays content from the C4 Projects LinkedIn page using a third-party widget provided by Elfsight.

When the LinkedIn feed is loaded, Elfsight may process limited technical information about your visit, including:

• your IP address;

• operating system; and

• browser type.

Elfsight states that this technical information is retained for up to seven days and is used for purposes including operating its service, identifying and resolving technical problems and maintaining system security.

Elfsight states that it does not use this information to track visitors for marketing purposes.

Elfsight may also use a short-lived cookie called:

elfsight_viewed_recently

This cookie is used to prevent multiple views of the widget from the same visitor being counted repeatedly within a short period and has a duration of approximately 15 seconds.

Further information about how Elfsight processes personal information is available through the Elfsight Privacy Policy.

10. Cookies and Similar Technologies
Our website uses a limited number of cookies and similar technologies to provide website functionality, performance and security.

At the date of this Privacy Policy, C4 Projects does not use Google Analytics, Meta Pixel or equivalent behavioural advertising or analytics technologies on this website.

Our website currently includes the Elfsight LinkedIn feed described above.

The Elfsight widget may use the following cookie:

Cookie	Provider	Purpose	Duration
elfsight_viewed_recently	Elfsight	Prevents repeated widget views from the same visitor being counted multiple times within a short period	Approximately 15 seconds

Our website may also use technologies that are necessary for its security, caching, functionality and operation.

Where consent is required by law for a non-essential cookie or similar technology, we will provide an appropriate mechanism for visitors to make their choice.

If we introduce additional analytics, advertising or tracking technologies in the future, we will review and update our privacy and cookie information accordingly.

Further information about cookies may be provided through our website’s Cookie Policy or cookie preference controls.

11. Our Website Technology
The C4 Projects website is built using WordPress and uses third-party and custom technologies to provide website functionality.

These include services used for purposes such as:

• website hosting;

• website security;

• caching and performance;

• website forms;

• workbook and PDF downloads;

• embedded content;

• backups;

• website maintenance; and

• content management.

We do not list every technical plugin used to operate the website within this Privacy Policy where that technology does not independently collect or process visitor personal information.

Where a third-party provider processes personal information on our behalf, we take reasonable steps to ensure appropriate data protection and contractual arrangements are in place.

12. Sharing Personal Information

We do not sell personal information.

Where reasonably necessary, personal information may be shared with:

• clients;

• consultants and subconsultants;

• contractors;

• other members of project teams;

• website hosting and IT providers;

• website developers and support providers;

• cloud storage and information-management providers;

• professional advisers;

• accountants and auditors;

• insurers and insurance advisers;

• banks and payment providers;

• recruitment agencies;

• regulatory and professional bodies;

• local authorities and other statutory bodies;

• law-enforcement agencies; and

• other organisations where disclosure is required or permitted by law.

We only share information where there is an appropriate reason for doing so.

Where another organisation processes personal information on our behalf, we require appropriate measures to protect that information.

13. International Transfers
Some technology providers and other organisations that support C4 Projects may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with UK data protection law.

Depending on the circumstances, this may include reliance upon UK adequacy regulations or appropriate contractual safeguards.

You may contact us if you would like further information about safeguards applying to a particular international transfer.

14. How Long We Keep Personal Information
We do not retain personal information for longer than is reasonably necessary for the purpose for which it was collected.

The appropriate retention period depends upon the nature of the information, our relationship with the individual and applicable legal, contractual, professional, regulatory and insurance requirements.

Website enquiries

Information submitted through website contact forms or other enquiries will be retained for as long as reasonably necessary to respond to the enquiry and manage any subsequent professional or business relationship.

Workbook and resource downloads

Information relating to workbook and resource downloads will be retained for as long as reasonably necessary to administer our resources, understand engagement with C4 Projects’ professional content and manage any associated business relationship.

These records will be periodically reviewed and deleted or anonymised when they are no longer reasonably required.

Marketing

Marketing information will be retained while it remains relevant to the relevant marketing purpose or until you opt out.

Where you opt out, we may retain limited information to maintain a suppression record and ensure that your preference continues to be respected.

Client and project information

Project and client records may be retained throughout the project and for an appropriate period afterwards, taking account of:

• contractual obligations;

• statutory and regulatory requirements;

• professional-indemnity insurance requirements;

• applicable limitation periods;

• building safety and regulatory requirements; and

• the establishment, exercise or defence of legal claims.

Financial information

Financial and accounting records will be retained in accordance with applicable statutory, accounting and tax requirements.

Recruitment information

Information relating to unsuccessful applicants will be retained only for an appropriate period following completion of the recruitment process unless there is another lawful reason to retain it for longer or we have agreed with the applicant that their information may be retained for future opportunities.

We periodically review the information we hold and securely delete or anonymise information that is no longer required.

15. Security of Your Information
We take appropriate technical and organisational measures to protect personal information against:

• unauthorised access;

• accidental loss;

• misuse;

• alteration;

• unauthorised disclosure; and

• destruction.

Access to personal information is restricted to employees, consultants and service providers who reasonably require access for legitimate business purposes and who are subject to appropriate confidentiality and security obligations.

Although we take appropriate measures to protect personal information, no internet-based system or electronic method of storage can be guaranteed to be completely secure.

Where a personal data breach occurs, we will assess and respond to it in accordance with applicable data protection legislation.

16. Your Data Protection Rights
Depending on the circumstances and the lawful basis on which we process your information, you may have the right to:

• request access to personal information we hold about you;

• request correction of inaccurate or incomplete information;

• request deletion of your information;

• request restriction of processing;

• object to the way in which we process your information;

• request transfer of certain information to you or another organisation;

• withdraw consent where our processing relies upon consent; and

• complain about the way in which your information has been handled.

These rights are subject to conditions and exemptions under applicable data protection law and do not apply in every circumstance.

To exercise any of your data protection rights, please contact:

info@c4projects.co.uk

We may request reasonable information to verify your identity before responding to a request.

Your right to object to direct marketing

You have the right to object at any time to the use of your personal information for direct marketing.

If you ask us to stop using your personal information for direct marketing, we will do so.

17. Automated Decision-Making
C4 Projects does not currently use solely automated decision-making about individuals where the decision produces legal or similarly significant effects.

If this changes, we will update this Privacy Policy and provide any additional information required by applicable data protection law.

18. Data Protection Complaints
If you have concerns about the way C4 Projects has collected, used, stored, shared or otherwise processed your personal information, you can make a data protection complaint directly to us.

Please contact:

Email: info@c4projects.co.uk

Post:

C4 Projects Limited
1110 Centre Park Square
Warrington
England
WA1 1RU

We will acknowledge receipt of a data protection complaint within 30 days.

We will take appropriate steps to investigate the complaint without undue delay, keep you appropriately informed and communicate the outcome of our investigation.

You also have the right to raise a concern or complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Information about how to contact the ICO is available from the Information Commissioner’s Office.

19. Third-Party Websites
Our website may contain links to websites, platforms and services operated by third parties, including LinkedIn and other professional or social-media platforms.

We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing the privacy information provided by the relevant third party before providing personal information to them.

20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:

• our website;

• our technologies;

• the resources and services we provide;

• our business activities; or

• applicable legal and regulatory requirements.

Any updated version will be published on the C4 Projects website and the date at the top of this Privacy Policy will be amended accordingly.We recommend reviewing this Privacy Policy periodically.

21. Contact Us
For questions about this Privacy Policy, requests regarding your personal information or data protection complaints, please contact:

C4 Projects Limited
1110 Centre Park Square
Warrington
England
WA1 1RU

Email: info@c4projects.co.uk

Company number: 07598990

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